• Contact us to arrange for any returns.
• A copy of the invoice will need to be included with the return.
• If VIN was not supplied at the time of checkout a 20% restocking fee may be applied. 
• Parts must be resaleable and in the original packaging.
• We cannot take back used parts.
• We cannot take back installed or tried parts.
• We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
• Return request need to be within 30 days of receipt.
• The following products are non-returnable.
  1. All Electrical Parts
  2. Airbags
  3. Lock Cylinders
  4. Keys / Keyless Entry Remotes
  5. Windshields / Sun Roof Panels

Cancellation Policy

• An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
• If the cancelled part was special ordered from the manufacturer a return fee of 15% may apply.

Contact

Owned & Operated by Mercedes-Benz of West Chester, an Authorized Mercedes® Dealer.

Address: 1260 WILMINGTON PIKE, WEST CHESTER,  PA, 19382, USA

Phone: 484-502-0355

Hours of Operation: Monday-Friday 7:30 AM - 6:00 PM, Saturday 8:00 AM - 4:00 PM

Questions? Check our FAQs before ordering