Shipping Policy
- In stock orders ship within 24 hours.
- Weekend orders will be processed the next business day.
- If a part is not in stock and must be ordered from the manufacturer, it usually takes 2-3 days to arrive to us and will be promptly shipped to you. Most of the orders are shipped complete within 2-3 business days. A few of the parts ordered from the manufacturer may take up to 5-6 business days to arrive and will shipped to you immediately.
- Orders for Mercedes-Benz Lifestyle Collection products take an additional 3-5 days to process and ship.
- Depending upon location, ground shipments usually take 2-7 days.
- Your order may be shipped Overnight for an additional cost.
- Oversized shipments will be additional; you will be contacted prior to shipping for approval.
- We cannot guarantee transit times for ground and oversize orders.
- Shipping Carrier substitutions may be made at our determination in an attempt to reduce shipping cost to the customer.
- We do not ship internationally.
- In the unlikely event that a part has been placed on backorder or discontinued, we will do our best to try and find one for you as quickly as possible.
- We do not ship COD orders.
Contact
Owned & Operated by Mercedes-Benz of West Chester, an Authorized Mercedes® Dealer.
Address: 1260 WILMINGTON PIKE, WEST CHESTER, PA, 19382, USA
Phone: 484-502-0355
Hours of Operation: Monday-Friday 7:30 AM - 6:00 PM, Saturday 8:00 AM - 4:00 PM
Questions? Check our FAQs before ordering